We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency. For guidance, £1.00 is equivalent to around $1.44 U.S., although this rate does of course vary.

We accept Visa, Mastercard, American Express, Switch, Solo and JCB. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet. Remember though, your details are only encrypted if you e-mail them by using our online order form.

All orders are shipped at customer's risk, unless the optional insurance is requested, at a cost of £1.50 for anywhere within the U.K. Remember however, Royal Mail will compensate up to £30.00 in value for no charge on UK shipments, so there is no point in insuring for orders below this value. Insured items will require a signature on delivery.

Overseas Customers ordering items that attract shipping charges will be charged according to weight. If the weight is below 2 Kg, we use the "Small Packet" airmail service. Examples of the costs for a package weighing 1 Kg are around £4.00 to the US and £7.50 to Japan or Australia. Above 2 Kg we either ship as two separate packets, or for large orders use the international parcel service, the charge for which varies considerably with weight and destination. For large book orders, we may use the mailbag service, which offers a considerable saving. All orders are shipped at customer's risk, unless the optional insurance is requested, at a cost of £5.90 for anywhere outside the U.K. (plus VAT for EU destinations), although remember Royal Mail will compensate up to £30.00 in value for no charge on international mailings. Insured items will require a signature on delivery. Please also remember that we have to use a slightly different mailing method for insured deliveries outside the EU, which will increase the basic shipping cost to around £7.50 per kilo. Although this all sounds very complicated, it is designed to get your order to you quickly and at the minimum cost to yourself, whilst offering the added security of insurance if you require it. You will soon find out that ordering from White Ensign is often as quick as ordering from a store near your home, and with minimal shipping costs, no matter where you may live, but should you wish to know the cost of shipping your order in advance, just request this in the "Message/comments for WEM" box on the order form.